Privacy Policy

Privacy Policy of cateringpergola.com/

This Application collects some Personal Data of its Users.

This document can be printed using the print command found in the settings of any browser.

Data Controller

Catering Pergola Ltd.

140 Verona Street, 37045,
S. Pietro di Legnago (VR)
Tel +39 0442 629103
VAT no. 04453280234

Holder’s email address: info@hotelpergola.com

Types of Data Collected

Among the Personal Data collected by this Application, either independently or through third parties, are: Usage Data; Tracking Tools; first name; last name; phone number; email; answers to questions; clicks; keypress events; motion sensor events; mouse movements; location relative to scrolling; and touch events.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific informational texts displayed before the data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Application.
Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to disclose them, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who are in doubt about which Data are mandatory are encouraged to contact the Data Controller.
Any use of Cookies – or other tracking tools – by this Application or by the owners of third party services used by this Application, unless otherwise specified, is for the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and warrants that he or she has the right to communicate or disseminate it, releasing the Owner from any liability to third parties.

Method and place of processing of collected Data

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out by means of computer and/or telematic tools, with organizational methods and logic strictly related to the indicated purposes. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Application (administrative, sales, marketing, legal, system administrators personnel) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller may have access to the Data. An up-to-date list of Data Processors can always be obtained from the Data Controller.

The Owner processes Personal Data related to the User if one of the following conditions exists:

  • the User has given consent for one or more specific purposes; Note: In some jurisdictions, the Data Controller may be authorized to process Personal Data without the need for the User’s consent or another of the legal bases specified below, as long as the User does not object (“opt-out”) to such processing. However, this does not apply if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
  • processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;
  • processing is necessary to fulfill a legal obligation to which the Controller is subject;
  • the processing is necessary for the performance of a task of public interest or the exercise of public authority vested in the Controller;
  • processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.

The Data are processed at the Holder’s operational offices and at any other location where the parties involved in the processing are located. For more information, contact the Holder.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain more information about the location of processing, the User may refer to the section on Personal Data Processing Details.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or formed by two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data.

The User may verify whether any of the transfers just described takes place by reviewing the section of this document on details of the processing of Personal Data or request information from the Controller by contacting it at the contact details given at the beginning.

Data are processed and kept for the time required by the purposes for which they were collected.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of that contract is completed.
  • Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until that interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When processing is based on the User’s consent, the Data Controller may keep the Personal Data longer until that consent is revoked. In addition, the Data Controller may be required to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, upon the expiration of this period, the right of access, deletion, rectification and the right to Data portability can no longer be exercised.

Purposes of the Processing of Collected Data

User Data is collected to enable the Owner to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Viewing content from external platforms, Statistics, Tag Management, Contacting the User, Collecting Privacy Preferences, and Protection from SPAM.

To obtain detailed information on the purposes of processing and the Personal Data processed for each purpose, the User may refer to the section “Personal Data Processing Details.”

Details of the processing of Personal Data

Personal Data are collected for the following purposes and using the following services:

  • Contact User

    Contact Form (this Application)

    The User, by filling out the contact form with their Data, consents to their use to respond to requests for information, quotes, or any other nature indicated by the header of the form.

    Personal Data Processed: last name; email; first name; phone number.

  • Tag management

    This type of services is functional for the centralized management of tags or scripts used on this Application.
    The use of such services involves the flow of User Data through them and, where appropriate, their retention.

    Google Tag Manager (Google Ireland Limited)

    Google Tag Manager is a tag management service provided by Google Ireland Limited.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Ireland – Privacy Policy.

  • Protection from SPAM

    This type of services analyzes the traffic of this Application, potentially containing Users’ Personal Data, in order to filter it from parts of traffic, messages and content recognized as SPAM.

    Google reCAPTCHA (Google Ireland Limited)

    Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
    Use of the reCAPTCHA system is subject to Google’s privacy policy and terms of use.

    Personal Data Processed: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; scrolling relative position; answers to questions; Tracking Tools.

    Place of processing: Ireland – Privacy Policy.

  • Collection of privacy-related preferences

    This type of service allows this Application to collect and save Users’ preferences regarding the collection, use and processing of their personal information, as required by applicable privacy legislation.

    Cookie Solution by iubenda (iubenda Ltd.)

    The iubenda Cookie Solution allows the Owner to collect and save Users’ preferences regarding the processing of personal data and in particular the use of Cookies and other Tracking Tools on this Application.

    Personal Data Processed: Tracking Tools.

    Place of processing: Italy – Privacy Policy.

  • Statistics

    The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to track User behavior.

    Google Analytics with anonymized IP (Google Ireland Limited)

    Google Analytics is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports, and sharing them with other services developed by Google.
    Google may use Personal Data to contextualize and personalize ads in its ad network.
    This Google Analytics integration anonymizes your IP address. Anonymization works by abbreviating within the borders of member states of the European Union or other countries that are members of the European Economic Area agreement the IP address of Users. Only in exceptional cases will the IP address be sent to Google’s servers and abbreviated within the United States.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Ireland – Privacy PolicyOpt Out.

    Google Analytics (Google Ireland Limited)

    Google Analytics is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports, and sharing them with other services developed by Google.
    Google may use Personal Data to contextualize and personalize ads in its ad network.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Ireland – Privacy PolicyOpt Out.

  • Viewing content from external platforms

    This type of services allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
    This type of service may still collect data on web traffic related to pages where the service is installed, even when users are not using it.

    Google Fonts (Google Ireland Limited)

    Google Fonts is a font style display service operated by Google Ireland Limited that allows this Application to integrate such content within its pages.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Ireland – Privacy Policy.

    Google Maps Widget (Google Ireland Limited)

    Google Maps is a map display service operated by Google Ireland Limited that allows this Application to integrate such content within its pages.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Ireland – Privacy Policy.

User Rights

Users may exercise certain rights with respect to the Data processed by the Data Controller.

In particular, the User has the right to:

  • Revoke consent at any time. The User may revoke the previously expressed consent to the processing of his or her Personal Data.
  • Object to the processing of their Data. Users may object to the processing of their Data when it is done on a legal basis other than consent. Further details on the right to object are given in the section below.
  • access their Data. The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing, and to receive a copy of the processed Data.
  • Verify and request rectification. The User can check the accuracy of their Data and request that it be updated or corrected.
  • Obtain restriction of processing. When certain conditions are met, the User may request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than its preservation.
  • Obtain the deletion or removal of their Personal Data. When certain conditions are met, the User may request the deletion of their Data by the Data Controller.
  • receive their Data or have it transferred to another owner. You have the right to receive your Data in a structured, commonly used, machine-readable format and, where technically feasible, to have it transferred unimpeded to another data controller. This provision is applicable when the Data are processed by automated means and the processing is based on the User’s consent, a contract to which the User is a party, or contractual measures related thereto.
  • Propose complaint. The User may file a complaint with the relevant data protection supervisory authority or take legal action.

When Personal Data are processed in the public interest, in the exercise of public authority vested in the Data Controller or in pursuit of a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are advised that if their Data were processed for direct marketing purposes, they may object to the processing without providing any reasons. To find out whether the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

To exercise the User’s rights, Users may address a request to the contact details of the Owner set out in this document. Requests are filed free of charge and processed by the Holder as quickly as possible, in any case within one month.

More information about the treatment

The User’s Personal Data may be used by the Owner in legal proceedings or in the preparatory stages to its possible establishment for the defense against abuse in the use of this Application or related Services by the User.
The User declares that he/she is aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Upon the User’s request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual disclosures regarding specific Services, or the collection and processing of Personal Data.

For operation and maintenance purposes, this Application and any third-party services used by it may collect system logs, i.e., files that record interactions and may also contain Personal Data, such as the User IP address.

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

This Application does not support “Do Not Track” requests.
To find out whether any third-party services used support them, the User is encouraged to consult their respective privacy policies.

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details it has. Therefore, please consult this page frequently, referring to the date of last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Owner will re-collect the User’s consent, if necessary.

Personal Data (or Data)

Personal data is any information that, directly or indirectly, including in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data

This is the information collected automatically through this Application (including by third party applications integrated into this Application), including: the IP addresses or domain names of the computers used by the User who connects with this Application, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc..) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the User’s operating system and computer environment.

User

The individual using this Application who, except where otherwise specified, coincides with the Data Subject.

Interested

The natural person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Controller, as set forth in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data and the means adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application

The hardware or software tool by which Users’ Personal Data are collected and processed.

Service

The Service provided by this Application as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union in this document is understood to extend to all current member states of the European Union and the European Economic Area.

Cookie

Cookies are Tracking Tools that consist of small portions of data stored within the User’s browser.

Tracking Tool

Tracking Tool means any technology – e.g., cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting – that allows tracking Users, for example, by collecting or storing information on the User’s device.


Legal references

This privacy policy is prepared based on multiple legislative orders, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy covers this Application only.

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